The Returns program manages the return of items to each vendor. Returns can be created manually or through the returns worksheet. The returns worksheet accesses the vendor's return policy and compares the invoice date for each item from the vendor to the length of time the item has been in stock. All items which are listed on the returns worksheet can be selected an automatically added to a return memo for the vendor.

A summary of all outstanding return memos is displayed for each vendor, and the progress of each return memo (eg. items have been shipped, but no credit received) is tracked by FastLane. Return memos for which you have already received credit are archived and easily viewable, when desired.

Comprehensive returns worksheet
Integrated vendor return policies
Minimum return levels
Permission, extension and expedite letters
Picking and packing lists
Damaged goods follow-up
Optional item-specific return policies